Retention Edge

Are your top performers staying or starting to drift?

The Problem

CEOs have long called talent strategy critical, yet many doubt HR’s ability to act as a strategic partner. Despite years of investment, HR Business Partners are often confined to transactional roles, struggling to demonstrate business impact.

As per research, leadership behaviours directly shape engagement, performance, & retention

Manager behaviours vary widely resulting in inconsistent employee experience

Frontline talent feels unsupported when managers lack coaching capability

Leaders often miss early warning signs of disengagement and burnout

Teams leave managers, not companies which leads to high avoidable attrition

The Solution

RF4 distils this research into four Retention Factors—the vital few competencies that make or break the manager–subordinate relationship:

  1. Team Cultivator → Builds trust, belonging, and cohesion.

  2. People Investor → Develops and supports individuals for growth.

  3. Perceptive → Understands team needs and responds with empathy.

  4. Guide → Coaches for performance and future readiness.

Together, these four factors explain why people stay, perform, and grow under certain managers—and leave under others.

How it Works

Retention Edge covers the entire leadership journey — from selection to development — built on
pre-identified and validated competencies proven to drive retention.

Select the Right Managers

Use behavioural tools like Situational Judgment Tests, competency-based interviews, and role plays to identify managers who demonstrate retention-driving behaviours.

Select the Right Managers

Use behavioural tools like Situational Judgment Tests, competency-based interviews, and role plays to identify managers who demonstrate retention-driving behaviours.

Assess Real Behaviours

Run a 180° online assessment that captures ratings on key competencies, surfaces priority behaviours, and gathers specific, actionable feedback from team members.

Assess Real Behaviours

Run a 180° online assessment that captures ratings on key competencies, surfaces priority behaviours, and gathers specific, actionable feedback from team members.

Develop with Precision

Bridge skill gaps through a blended 70:20:10 learning journey featuring group modules, individual projects, and on-the-job practice tailored to each competency cluster.

Develop with Precision

Bridge skill gaps through a blended 70:20:10 learning journey featuring group modules, individual projects, and on-the-job practice tailored to each competency cluster.

Sustain Behaviour Change

Track progress through a 90-day follow-up, reinforced practice, and manager–team check-ins that convert new skills into lasting habits and improved retention outcomes.

Sustain Behaviour Change

Track progress through a 90-day follow-up, reinforced practice, and manager–team check-ins that convert new skills into lasting habits and improved retention outcomes.